F.A.Q.

 SHIPPING

As the shipping party, Trending Goods Now has no control over items once they are released to the carrier. We are unable to specify whether or not the item is left on your doorstep.  Trending Goods Now will not be responsible for any lost or stolen packages. In the event that your package is lost or stolen, please file a claim with Trending Goods Now immediately to contact the carrier company.

For international customers, all applicable duties, customs, tariffs, and brokerage fees must be paid by the customer upon delivery. 

Delivery time:
USA 2-3 weeks 
Canada 2-3 weeks
Rest of the world 4-5 weeks

 

 

RETURNS

In the unlikely event that you are not satisfied with your purchase, please contact us within 14 days of the purchase arrival and we will make it right. Refunds will be issued as an absolute last resort, only in extenuating circumstances. 

The item is your responsibility until it reaches us. We can recommend using a delivery service that insures you for the value of the goods.

You will receive an email with detailed info on how to ship/return the product.

Unless the item arrives to you damaged, the consumer pays for return delivery.

Please send us an email (support@trendinggoods.net) with name, order number and a short description of why it will be returned (this will help us to improve our customer service upfront).

As soon as we have received your returned package we will transfer the amount of purchase to the same account as used during purchase.

Return Address: 5727 NW 7 St. Unit 72 Miami, Fl 33126

 

INFORMATION

 Personal information given by customers will not be forwarded to any third parties.

All web pages where you as a customer leave personal information in conjunction with a transaction, are what is called secure pages (encrypted transfer of information). The pages are enabled with SSL (Secure Socket Layer), when in use, you can see the lock symbol in your status or address line.

 

GUARANTEE

Trending Goods Now is following all standard laws on purchases through Internet. In addition we aim to ensure customer satisfaction in every case and encourage the customers to take contact if there are any issues with the product.



PAYMENT 

When shopping at Trending Goods Now n all payments will be secured and handled through Paypal which is a secured electronic payment solution for Visa, Mastercard, American Express etc. and Shopify Payments powered by Stripe.